KEEP YOUR COOL · JOHANNESBURG

Fridge & freezer repairs.
Let’s get it sorted.

Warm fridge? Soft freezer food? Let’s find out what’s stopping your appliance from keeping its temperature.

Appointments, assessment charges and model support confirmed on enquiry.

Fridges & freezers

UNDERSTAND THE SYMPTOMS

What’s gone wrong?

Not cooling properly

A running light does not tell the whole story. Cooling problems can involve airflow, temperature sensing, the defrost system or the sealed refrigeration circuit. Describe whether the fridge, freezer or both compartments are affected.

Ice build-up or water leaks

Ice around vents, water under drawers and puddles on the floor can have different causes. Tell us where you first see the water or frost, and whether the doors are closing properly.

Clicking, buzzing or running constantly

A new sound or a fridge that never seems to switch off needs a proper diagnosis. Share a short recording and the model number so we can understand the symptoms before the visit.

Diagnosis before decisions.

A fridge does not automatically need a gas refill when it stops cooling. We first need to establish the fault. A refrigerant issue calls for assessment of the sealed system and any leak, rather than a blind top-up. Tell us whether the problem began gradually, after a move or after an interruption to the power supply.

Appliances to ask us about

Freestanding fridges, fridge-freezer combinations, upright freezers, chest freezers and side-by-side appliances. Send the model to confirm support.

A CLEAR PATH FORWARD

Your next steps.

01 / Share the details

Send your suburb, brand, model and fault. Include a clear photo or the exact error code if you can.

02 / Confirm the visit

Agree the assessment arrangements and charges. Let us know about stairs, estates or fitted installations.

03 / Consider the quote

Discuss the recommended work, parts, timing and applicable cover before approving the repair.

A QUICK ANSWER

Before you book.

Can you repair my fridge at home?+

Many fridge faults can be assessed at the property. Access, the fault and any required parts determine what can be completed on site. Confirm arrangements when booking.

How much will my appliance repair cost?+

The cost depends on the model, diagnosis, parts and access. Ask about call-out and assessment charges when booking. Confirm the repair quote before approving work.

Can you come out today?+

Call or WhatsApp to ask for the earliest available appointment. Timing depends on your area, the booking schedule and the work required; same-day attendance is not guaranteed.

ONE CONVERSATION AWAY

Your appliance.
Our next conversation.

Book an appliance repair Or call 067 704 2227

HELP WITH A SPECIFIC FAULT

What is your appliance doing?

Call FranckBook a repair
FRANCK · HERE TO HELP

What can we help you find?

Search repairs, fault guides and local service areas.

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